← All field notes

Websites & software / 2 min read

What to ask before hiring a custom website developer

The useful bit

Look for someone who can explain the plan, show working progress, and make ownership clear.

Ask how they will understand the business

The conversation should start with what your customers need to do and what the business needs to manage. A developer should be able to translate a rough idea into a clear set of flows and explain the tradeoffs in plain English.

You do not need to arrive with a technical specification. You do need a shared understanding of the outcome. Bring examples of what works, what frustrates you, and what your current tools cannot handle. A useful proposal should reflect those details.

Make the scope visible

Ask what is included, what is excluded, and how changes are handled. “A website with payments” can mean a simple checkout link or a complete booking and deposit system. The difference affects the design, implementation, and ongoing responsibilities.

Working previews are useful because they let you try the real interactions before launch. Ask when you will see one and how feedback will be collected. Screenshots can help with design, but they cannot prove that forms and integrations work.

  • Which customer journeys are included?
  • Which services and accounts are required?
  • How will progress be demonstrated?
  • What happens if the scope changes?
  • What does a completed handoff include?

Be clear about ownership and maintenance

Discuss who owns the custom code and who controls the domain, hosting, payment provider, and other accounts. Identify any third-party licenses or recurring charges. Make sure the handoff includes enough documentation for someone else to understand the system.

Custom software needs maintenance when dependencies, APIs, or business requirements change. Ask what support covers, how issues are reported, and what happens if you decide to move the work later.

Choose a working relationship you understand

A developer should be able to explain uncertainty, push back on a feature that does not help, and distinguish a tested result from a guess. Clear communication is especially valuable when the project includes several external services.

At Aakhus Tech, you work directly with me. I aim to make the scope understandable, the progress visible, and the handoff practical. If that sounds like the way you want a project built, send me the rough version of the idea.

Have a project in mind?

Let’s make this
work for you.

You do not need to build it yourself. Tell me what you need and I’ll help turn it into something useful.

Talk about your project

Let’s make something useful

Start with
your idea.

No polished brief needed. Tell me what you want to make easier, and I’ll get back to you by email.

Your details are used to respond to this request. Please leave out passwords and sensitive customer information. Privacy details.